Kindle Fire is not recognized by Windows 10, 8, 7

With the release of Kindle Fire in 2011, Amazon introduced a tablet with its own operating system that initially enjoyed success; however, it has been widely criticized for not being compatible with Windows-based computers. Despite this limitation, many users still use and enjoy the device by using third-party software to streamline compatibility – until recently when Amazon discontinued all support for their OS.

The “kindle driver windows 10” is a problem that has been present for a while. The Kindle Fire is not recognized by Windows 10, 8, 7.

Kindle Fire is not recognized by Windows 10, 8, 7


Milan Stanojevic is a writer who lives in Belgrade, Serbia.

Expert in Windows and Software

Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading

This page was last updated on November 8, 2021.

Publish date: September 2020

  • We addressed this problem for you since the Kindle Fire is a popular eBook reader that may not be recognized by your computer. 
  • It does, however, need PC access at times, and we’ll go through what to do if that isn’t feasible.
  • To solve this problem, we looked at both technical and intuitive methods, such as deleting drivers.  
  • As a result, you’ll find complete remedies to the Kindle Fire issue straight immediately here. 



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The Amazon Kindle Fire is a popular tablet that rapidly earned a lot of popularity owing to its robust hardware and low price.

Despite the fact that the Kindle Fire is a fantastic gadget, many customers have claimed that their tablet isn’t recognized by Windows 10, so we’ll teach you how to solve that today.

Table of Contents

How can I get Windows 10 to detect my Kindle Fire?

1. Set up the MTP USB Device driver on your computer.

  1. To access the Win + X menu, press Windows Key + X.
  2. Go to View and check option when Device Manager opens.  1636399393_82_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  3. Go to View and tick the Show hidden devices option when Device Manager opens.  1636399395_221_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  4. In Device Manager, look for your Kindle Fire. It should appear as a Portable Device with a yellow exclamation mark next to it if its drivers were not correctly loaded.
  5. Choose Update Driver from the context menu when you right-click it.  1636399396_309_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  6. Select Look for driver software on my machine. 1636399398_939_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  7. Choose Allow me to choose a driver from a list of options on my PC.  1636399399_395_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  8. Click Next after selecting Portable Devices.  1636399401_181_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  9. Uncheck Select MTP USB Device from the Show Compatible Hardware menu. To install the driver, click Next.  1636399403_813_Kindle-Fire-is-not-recognized-by-Windows-10-8-7

If a device isn’t identified by Windows, the issue is most likely due to a missing driver. This problem may impact both smartphones and tablets, and the Kindle Fire is no exception.

You must manually install the missing driver to resolve the issue.

Your PC will identify your Kindle Fire after downloading the MTP driver, and you will be able to transfer files without any issues.

Keep in mind that in certain circumstances, you may need to try various drivers to address the issue.

Drivers are updated automatically.

When manually installing a driver, you risk damaging your machine if you obtain the incorrect version. Professional third-party software that downloads and installs the most appropriate drivers is recommended.

As a result, you may depend on third-party software DriverFix, which has the capacity to scan your computer quickly and instantly discover driver errors.

Old or incompatible drivers are the source of some of the most prevalent Windows issues and malfunctions. Lag, system issues, and even BSoDs might occur if your system is out of current. To prevent difficulties like these, we suggest using DriverFix, an automated program that will discover, download, and install the correct driver version on your Windows PC in just a few clicks. This is how you do it:

  1. DriverFix is available for download and installation.
  2. Start up the program.
  3. Allow DriverFix to identify all of your problematic drivers.
  4. The program will now display all of the problematic drivers, and all you have to do now is choose which ones you want corrected.
  5. Wait for DriverFix to complete the download and installation of the most recent drivers.
  6. To make the modifications take effect, restart your computer.



If you download and utilize this powerful program now, drivers will no longer be an issue.

Disclaimer: In order to execute certain specified operations, this software must be updated from the free version.

2. Get the most recent version of the Kindle app.

It’s possible that your Kindle Fire isn’t being recognized by Windows 10 because of your Kindle app. Your tablet transfers files through the Kindle app, and if this program is outdated, you may have problems.

Installing the current version of Kindle on your PC addressed the issue for some customers, so give it a go.

Even if you have the most recent version of Kindle installed on your PC, you should reinstall it to see if it fixes the issue.

3. Connect your device as a camera.

Users claim that you may get around this difficulty by using your Kindle Fire as a camera. After connecting your Kindle to the PC, select to connect your device as a camera from the pull-down option.

If this option isn’t available in the pull-down menu, go to your tablet’s Settings > Storage section and pick it.

Other people believe that connecting your Kindle Fire as an MTP or USB device would solve the issue. This option may also be found in the Storage section or the pull-down menu, so give it a go.

Keep in mind that switching between various settings may be necessary numerous times until Windows recognizes your device.

This is a rather typical problem with Android devices on Windows; unfortunately, this isn’t a permanent fix, so you’ll have to repeat it if the issue arises again.

4. Use a Wi-Fi network to transfer your files.

If your PC doesn’t identify your Kindle Fire, try uploading your files via Wi-Fi. You’ll need to utilize Amazon Cloud Drive and File Manager to do this.

Send to Kindle and Wi-Fi Explorer are two more handy tools that may assist you with this issue, so give them a go.

You should be able to transfer files to your Kindle over your Wi-Fi network using these programs. We must emphasize that this is just a workaround, although it may be handy if you need to transfer a few files quickly.

Keep in mind that the Wi-Fi connection is slower than USB, so bigger files may take longer to transmit.

5. Experiment with various cables.

It’s possible that your cable is preventing Windows from recognizing your Kindle. If your cable stops operating due to damage or for any other reason, you should replace it.

Check to see whether Windows detects your Kindle after you’ve changed the cable.

Users claim that they had to test a few different USB cords before finding one that worked for them. Using a non-Amazon cable has also been suggested by other customers, so give it a go.

This technique works in the majority of situations, although it may take some trial and error to locate the right cable for your device.

6. Restart your Kindle by connecting it to your computer.

According to customers, you may be able to resolve this issue by connecting your Kindle to your computer and rebooting it many times. Follow these steps to do so:

  1. Connect your Kindle to your computer.
  2. Restart the Kindle while it is connected.
  3. A connecting sound will be heard if everything is in order. If you don’t hear the connection sound, try the preceding procedures a few times until you do.
  4. Enter your PIN number on the Kindle after hearing the connecting sound. There’s a chance you’ll receive a notice about a low-capacity charger. If this is the case, just disregard the notice.
  5. Now go to This PC and look for Fire drive, which should be near to My Pictures or My Music.

Users claim that their PC only recognizes their Kindle while it is charged at a low capacity. This is most likely due to a glitch, however it should be addressed in one of the next versions.

7. Turn down both devices and transfer files using Calibre.

According to users, you may be able to avoid this issue by transferring your files via Calibre. To do so, take these steps:

  1. Disconnect all wires and turn off your PC and Kindle.
  2. Return your computer to its original state.
  3. Now launch Calibre and connect your Kindle to your computer.
  4. Turn the Kindle on.

After that, the computer should identify your device and you should be able to transfer files without issue.

8. Switch to a new USB port for your device.

When connected to a USB 3.0 connection, several consumers claimed that their Kindle was not detected. Because the USB 3.0 standard is so new, certain older devices may lack the required capabilities to interact with it.

If your Kindle is connected to a USB 3.0 port, try connecting it to a USB 2.0 port instead. Several consumers stated that utilizing the USB 2.0 port solved their issue, so give it a go.

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Several consumers, on the other hand, stated that their Kindle was only detected when it was connected to a USB 3.0 connection.

We should point out that this technique isn’t always effective, so you may need to try it a few times until Windows recognizes your device.

Because this isn’t a permanent fix, you’ll have to do it again if the issue returns.

9. Carry out a hard reset.

If none of the previous options work, you may shift your attention to your Kindle device and attempt a system recovery. The device may repair software issues that are causing your Windows PC to not recognize you if you choose this option.

To do so, press and hold the Power button for about 40 seconds, or until your Kindle restarts itself. Release the power button if your device has already restarted, and if it hasn’t, you may turn it back on.

Furthermore, you may execute a simple factory reset on your device, which will remove all of your memory data. To do so, go through the following steps:

  1. Quick Settings may be found by swiping down from the top of your screen twice.
  2. Select Settings.
  3. Tap Reset to Factory Defaults after selecting Device Option.

If you can’t locate the Settings option, you may enter recovery mode by pressing and holding the Power and Volume Down buttons at the same time.

10. Install the Kindle driver again.

  1. Ascertain that your Kindle is linked to your computer.
  2. Select Device Manager from the drop-down menu.
  3. Locate Kindle on the list, right-click it, and choose Uninstall device from the menu that appears. Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  4. There will be a warning message shown. To uninstall the driver, choose Uninstall. 1636399407_428_Kindle-Fire-is-not-recognized-by-Windows-10-8-7
  5. Disconnect and reconnect the USB cord after deleting the driver.
  6. The required drivers will now be installed by Windows.

Any issues with the Kindle Fire should be resolved after reinstalling the Kindle driver.

Windows 10 may fail to identify your device due to a driver issue. You may, however, quickly resolve this issue by reinstalling your drivers.

Some users recommend reinstalling USB Mass Storage Device in addition to the Kindle driver.


This device is found under the Universal Serial Bus controllers area, but you must first uncover hidden devices before you can discover it.

You must unplug the Kindle and restart both your PC and Kindle after removing the driver. Connect the two devices when they have both restarted, and your Kindle will be detected.

11. Attach the file to an email

This is only a workaround, but it may come in handy if you need to transfer a few files quickly. According to users, you may avoid this difficulty by sending the relevant files to your Kindle as an email attachment.

This is a basic solution that may be useful, but it isn’t ideal for bigger file transfers.

12. Enter the PIN code for your Kindle.

PIN numbers are widely used to safeguard devices against illegal access. However, your PIN may cause the Kindle to be unrecognized by the PC at times.

To circumvent this issue, be sure to input your PIN number after connecting your Kindle to your computer. The device will be recognized after that, and you will be able to transfer files without any issues.

13. While your Kindle is connected, try turning your PC on and off.

Another option is to connect the Kindle to the computer and then turn the computer off. Wait a few seconds after your computer has turned off before turning it back on.

Your Kindle should be recognized as soon as your computer turns on. Because this isn’t the most reliable method, you may need to try it a few times before Windows recognizes your Kindle.

14. Open the wpdmtp.inf file and run it.

  1. Go to the C:/WindowsINF directory in File Explorer.
  2. Locate wpdmtp.inf and right-click it to bring up the Install menu. 1636399410_334_Kindle-Fire-is-not-recognized-by-Windows-10-8-7

You should be able to use Kindle with your PC without any issues after the installation.

15. Update the firmware on your Kindle

According to users, changing the Kindle firmware may be able to remedy the issue. Firmware updates are known to address compatibility difficulties, so if your Kindle isn’t recognized by Windows 10, a firmware upgrade might help.

We must warn you that updating your firmware is a complex operation, and if you don’t do it correctly or install the incorrect update, you risk permanently damaging your Kindle.

If you want to upgrade your firmware, do with caution and remember that you are doing it at your own risk.

16. On your Kindle, enable ADB.


According to users, activating ADB on your Kindle Fire may be able to solve the issue. To resolve the problem, go to Settings > Device and enable the ADB option.

Some people, on the other hand, believe that ADB is the issue, so if you’re using it, try turning it off to see if it fixes the problem. Your PC should now be able to identify the Kindle without any issues.

17. Make use of a USB hub

According to users, you may be able to solve the issue by simply connecting your computer to a USB hub. If you have a lot of USB devices but not enough ports on your computer, a USB hub may help.

A few customers say that connecting their Kindle to their PC via USB hub solves the issue, so you may want to try that as a remedy.

18. Connect your Kindle for a few minutes.

A handful of customers said they were able to solve the issue by just leaving their Kindle linked to their computer.

They claim that the device was first unrecognized, but that after keeping it attached for a few minutes, Windows recognized it.

Even though this is an unconventional option, you may want to give it a go.

19. In Calibre, check whether your device is on the ignore list.

According to users, your device may be on Calibre’s ignore list, which prevents Windows from recognizing it in certain circumstances.

To resolve the issue, open Calibre and check to see whether your Kindle is on the ignore list. If that’s the case, be sure to get rid of it, and the issue should go away.

The Kindle Fire is a fantastic tablet, but as you can see, it has some challenges with Windows 10. Try any of the options in this post if your device isn’t detected on a Windows 10 PC.

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The “kindle driver windows 11” is a problem that has been present for a while. Amazon has released an update to fix the issue.

Frequently Asked Questions

How do I connect my Kindle Fire to Windows 10?

A: To connect your Kindle Fire to Windows 10, first turn on the computer. Go into Device Manager and find a device labeled Kindle with an exclamation point next to it. Next right-click on this device and select Properties then click Uninstall Updates followed by Driver Update in the top left corner of the window that appears below.

Why isnt my computer recognizing my Kindle?

A: Your Kindle is not connected to the computer.

How do I set my Kindle Fire to MTP mode?

A: To set your Kindle Fire to MTP mode, you will need to first turn on the device and connect it to a computer using a USB cable. Then follow these steps below.
1) Open up Device Manager in Windows 10 and find your Kindle Fire (you should be able to find it under Other Devices). Right-click this item then click Uninstall from the pop-up menu that appears. This removes all traces of the driver for your device so dont worry about any lingering drivers or files left behind when you uninstall!
2) Turn off your Kindle fire by holding down both Volume buttons until they vibrate twice (or press power button). When done hold volume + key simultaneously for 5 seconds .
3) Once the device is turned off plug in its charger into an outlet close enough for someones hand reach easily if needed but not too close as that could cause damage during installation process. Plug one end of USB A/B cable into each port on PC or Mac respectively; insert other ends of cables into their respective ports on kindle fire devices
4) If installing iTunes software try running iTunes64Setup instead which is available here….com/itunes64setup – some people have reported having better luck with this method than others

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