How to Unlock/Unfreeze Temporarily Locked Amazon Account

Amazon has a unique way of letting you access your account from outside of its website. However, this method can only be used if you receive access to your account before the lock expires. This lock is used to protect your account from intruders, as well as against your own mistakes. If you have forgotten the password or have changed it, or if you are locked out by accident, you can try using this Unlock/Unfreeze Amazon Account.

Some of us don’t have the time to drop everything and order a new Amazon login; we know this is a problem, so we want to help you solve it. We know that there is a way to  unlock/unfreeze Amazon account that you have temporarily locked up. We will help you unlock/unfreeze Amazon account by sharing with you our method, as well as the steps to follow if you want to unlock/unfreeze Amazon account on your own.

You’ve probably seen those advertisements on Facebook where the guys are telling you how easy it is to unlock or unfreeze your Amazon account. The idea is quite simple: if you are locked out due to password, username, or other technical issue, you can do it yourself online. However, if you simply forgot your password, you can’t. That’s why we’ve decided to guide you through this process, step by step.

Are you unable to access your Amazon account as a buyer? With such a large online e-commerce platform as Amazon, it’s no surprise that their regulations are stringent. Violations may result in your Amazon account being locked out or frozen in an instant. You won’t be able to access your account or make a transaction if this occurs.

Amazon provides a plethora of fantastic discounts and promotions to all of its customers, particularly Prime members. Being locked out means you’ll lose out on some fantastic buying possibilities available only on Amazon. It is for this reason that you must unlock or unfreeze your Amazon account.

How to Fix & Unlock or Unfreeze Temporarily Locked Out Amazon Account

It may seem difficult, since a locked Amazon account entails a complete prohibition from accessing the site. For some people, it’s better to leave it unsolved and just establish a new account without losing their old data. But, before giving up hope, wouldn’t it be wiser to attempt to do something about it?

Amazon can temporarily lock or freeze an account without any explanation. Some users get locked out after placing an order due to suspicious activity. But the most common trigger of an Amazon ban is trying out and entering a wrong password a number of times. When the decision to lock your account lies on Amazon, it means that they can also unlock or unfreeze your account as long as you try to resolve the issue that raised the red flag.Photo credit: Christian Wiediger/Unsplash

Solution #1: Determine which documents are missing from your Amazon account.

It’s possible that you didn’t provide all of the required papers to authenticate your account. To fix it, go to Amazon and submit the required papers for further account identification verification.

  • Look through your inbox for the most recent Amazon purchase confirmation email you received.
  • In the email, look for a link that will provide you access to your Amazon account.
  • Go to the product page and make a purchase after you’ve logged into your Amazon account.
  • The error message “Your Amazon account is locked, and orders are on hold” will appear.
  • The Add document button will appear. To open it, just click on it.

Upload the required papers, such as your billing address, credit statement, and other documents, for account verification.

Solution #2: Chat with Amazon Support or call them.

To contact an Amazon customer care representative, you have two choices. You may utilize the Amazon website’s live chat assistance. Another alternative is to contact the customer service hotline directly. You may reach us at +1 (206)-266-2992 if you reside in the United States.

To request the unlocking of your Amazon account, you must speak with an account expert or a supervisor.

Start a conversation with Amazon customer service right now!

Solution #3 – Contact Amazon Support through email

If you don’t feel comfortable calling customer service or initiating an online chat, you may send an email to Amazon about your account issue. Many individuals prefer sending an email since it allows them to express themselves freely. 

  • Go to the Amazon Sign-in page.
  • Click on the Need Help button.
  • Select Other sign-in problems from the drop-down menu.
  • Go to Account & Login Issues.
  • Select I’m unable to access my account.
  • Now, write an email requesting that your account be unlocked.

Which of the aforementioned methods did you use to unfreeze or unlock your Amazon account? What else did you try in addition to these steps to resolve your account issue? Please write to us in the comments area below if you have any more information.

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Many times, we have to temporarily lock an Amazon account to protect ourselves from our bank account being compromised, or to prevent someone else from using our account.. Read more about amazon account locked after order and let us know what you think.

Frequently Asked Questions

How do I unlock my temporarily locked Amazon account?

Unfortunately, Amazon does not offer any way to unlock a temporarily locked account.

Why is my Amazon account temporarily on hold?

Amazon has temporarily put your account on hold due to the fact that you have been reported for violating their terms of service.

Will I still get my package from Amazon account is locked?

Yes, you will still get your package.

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