How to Resolve the ‘VLC Media Player Crashes when Playing .MKV Files’ in Windows 10

VLC Media Player is the most widely used media player and streaming software in the world. It is a very popular alternative to Windows Media Player. However, it is not very popular in Windows 10. Many users on Windows 10 complain that VLC Media Player crashes when playing certain types of videos. Here are the possible ways to solve the problem:

Have you ever tried to play a video file on your PC and it stopped working? Especially, if you have been using Windows 10? Then this article is for you.

Since the Windows 10 Creators Update last year, some users have reported VLC Media Player crashing when they play a .MKV file. As a result of this issue, many users have searched Google for solutions, but most of them did not work for the most part.

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VLC Media Player won’t play your MKV file? Stay tuned; we’ve got something for you. When attempting to play videos using VLC Media Player, several users have had similar issues. Some issues are caused by the player, while others are the result of a damaged video file. We’ve compiled a list of remedies based on the most common issues people experience while viewing MKV videos in VLC Media Player.

When VLC is unable to play an MKV file, it displays a variety of symptoms.

  • The screen is black.
  • There is no sound in the player.
  • Video with plenty of bounce
  • MKV files are missing
  • “VLC was unable to identify the audio or video codec due to an unrecognized codec.”

Table of Contents

When playing.MKV files, why does VLC Media Player crash?


  • When playing MKV files, your VLC player may collapse for a variety of reasons. There may be problems with your system’s compatibility or damaged components.
  • Streaming video files frequently necessitates so much processing power that high-resolution MKV files cannot be played owing to a shortage of processing capacity.
  • Because MKV is a video container format, one of the reasons your VLC Media Player stops functioning or fails is because of recently downloaded files.

But don’t be concerned. These issues may be resolved in a variety of ways. Take a look at the solutions listed below.

How can I get VLC Media Player to stop crashing when I try to play MKV files?


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VLC Media Player should be reinstalled.

Updates may not be enough to fix the issue, therefore reinstall the most recent version. Remove the VLC media player first.

  1. At the same moment, press Windows + X.
  2. Select Applications and Features from the drop-down menu.
  3. Select VLC Media Player from the list of programs.
  4. Select Uninstall from the context menu by right-clicking.
  5. To successfully remove the program, follow the on-screen instructions.
  6. Go to the official website after that.
  7. VLC Media Player is available for free download.
  8. To install the program, follow the on-screen directions.
  9. Check to see whether the problem still exists.

Activate video acceleration using DirectX 2.0.

  1. Select Run as administrator from the Start menu.
  2. Choose Tools and then Options.
  3. Look for Hardware Decode Acceleration in Input/Codecs.
  4. Select DirectX Video Acceleration 2.0 from the drop-down option.
  5. To save your changes, go to the bottom of the page and click the Save button.

Default VLC settings are restored

It’s possible that you’ve recently modified video playback settings. To revert to the default settings, follow the instructions below.

  1. To access Settings, go to the menu bar and choose Tools.
  2. Reset Settings may be found at the bottom of the Interface tab. To return to the default settings, tap it.
  3. When asked to confirm, choose OK.

Preloading of MKV files is disabled.

  1. VLC media player should now be open.
  2. Select Options from the Tools menu on the menu bar.
  3. Find Show Settings at the bottom of the screen and choose All.
  4. Then expand the option for Input/Codecs.
  5. Expand the menu to find Demuxer.
  6. Select Matroska from the drop-down menu.
  7. Preload MKV files in the same directory should be unchecked.
  8. To save your modifications and restart the media player, click Save.

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Most Commonly Asked Questions




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One of the most frequent problems I have at the moment when using Windows 10 is that when VLC Media Player is trying to play a different type of file, it sometimes crashes, and then I have to restart the player.. Read more about mkv file not playing in vlc and let us know what you think.

Frequently Asked Questions

Why does MKV keep crashing?

MKV files are not supported by Beat Saber.

How do I play MKV files on VLC Windows 10?

You can use the VLC media player to play MKV files. To do this, open the VLC media player and click on Media > Open Network Stream. In the window that opens, enter in the URL field and then click on OK.

Cant play MKV files on VLC?

VLC is a free media player that can play MKV files.

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